Privacy and Cookies

Titine’s Wardrobe is hereinafter referred to in these Terms and Conditions as ‘Titine’s Wardrobe’, ‘Company’, ‘us’ and ‘we’.

At Titine’s Wardrobe we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our website.


What information do we collect?

We ask for your name, telephone number, home address, email address and age. When a purchase is made on our website, we also ask for a delivery address and payment method details. We may obtain information about your usage of our website through online surveys and other requests to help us develop and improve it further.


What will the data be used for?

Your data will enable us, and our processors, to fulfil your order, notify you about important functionality changes, and for statistical or survey purposes to improve this website and our service to you.

We may also send you from time to time (by mail) information about products and services and details of promotions and special offers from Titine’s Wardrobe. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:

  • All email messages and email newsletters will contain information on how you can unsubscribe
  • You can unsubscribe by sending an email to our Customer Service Team



How do you get my consent?


When you provide us with personal information to complete a transaction, verify your payment method, place an order, arrange for a delivery or return a purchase, we assume that you consent to our collecting it and using it for that specific reason only.


If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your express consent or provide you with an opportunity to say no.


How do I withdraw my consent?


If after you opt-in you change your mind, you may withdraw your consent for us to contact you (or for the continued collection, use or disclosure of your information) at any time by contacting our Customer Service team.



What information do we share with others?

We may contract with other companies to provide certain services, including credit card processing, shipping services, name and address verification, email distribution, market research and promotion management. We provide these companies with only the information they need to perform their services and work closely with them to ensure your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than us.

One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other fraud prevention scheme. We may also disclose specific information upon government request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.



A cookie is a small data file that is stored by your web browser on your computer. We use cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time, and to personalise your online experience.

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt out of cookies or not.


A unique token, sessional. It allows Shopify to store information about your session (referrer, landing page, etc).


No data held. Persistent for 30 minutes from the last visit. Used by our website provider’s internal stats tracker to record the number of visits


No data held. Expires midnight (relative to the visitor) of the next day. Counts the number of visits to a store by a single customer.


Unique token. Persistent for 2 weeks, Stores information about the contents of your cart.


Unique token; sessional.


Unique token, indefinite. If the shop has a password, this is used to determine if the current visitor has access.