FAQs

Which payment methods are available in this shop?

You can pay for your order by using a large number of credit cards and debit cards, such as Visa, MasterCard, American Express, etc.

Is it safe to use my credit card?

Our payment gateway provides an extra level of security for your payments, and uses the industry's most secure data encryption technologies and physically secure servers that aren't connected directly to the Internet.

When do you charge?

We charge your credit/debit card when the order is placed. We must do this to ensure fund availability as we immediately begin incurring the cost of processing your order. If there are any problems with your order, we always issue a full refund for any items not processed.

Can I get a refund for returned items?

If for some reason you are not satisfied with your purchase, we will provide a full refund.

For more information, please read our Return Policy.

This didn't help? 

If you haven't found the answer you need, feel free to contact our us at: customerservice@titine-wardrobe.com